Category Archives: Web Site

The web site is now restored to full health!

We apologize for earlier service outages and other problems with this website.

We constructed our web site using the WordPress content management system.  We initially hosted the web site with www.iPage.com,  but soon after the web site became operational, we faced a number of reliability and compatibility issues with the iPage servers.  These problems meant that we could not continue operating this site on the iPage servers, and we have just completed relocating the web site to a new hosting company, www.A2Hosting.com, with servers in Europe.  The web site is now working perfectly on the A2Hosting servers.

What were the problems with the iPage servers?

Firstly, mod-rewrite support for WordPress permalinks was not working properly on the iPage virtual servers.  This led to broken page links when navigating our site, generating “404 page not found” errors on a seemingly random basis.  iPage support engineers were unable to fix this problem on their servers, even when presented with proof that their implementation of mod-rewrite was at fault.

Secondly, the jpegtran and optipng Apache operating system modules were missing completely from the iPage servers.  This meant that our WordPress image compression plugins were not working, leading to extremely slow page load times.  iPage support engineers informed us that they were unwilling to fix these shortcomings.

We have suggested to iPage that they attend to these matters for any future customers wishing to host WordPress web sites with them.

Why did we choose A2Hosting as our new web site hosting company?

We corresponded with several developers of WordPress web sites and WordPress plugins, and we asked for their recommendations for web hosting companies who provided a full and reliable service for WordPress web sites.  We specifically checked for full support for mod-rewrite, jpegtran and optipng on the web servers.  Top of the list of recommendations was A2Hosting.

The support engineers Joel and Josh at A2Hosting offered to do all the work free of charge to migrate our website from the iPage servers and on to the A2Hosting web servers.   They were expert in WordPress and we thank them for their help and their patience and perseverance with us during the migration period.

Recent Pictures

We know how everyone wants to see what we’ve been getting up to, so we’ve added a browser for “Recent Pictures” on the right hand side of the web site.  This capability was a “plug in” addition to the web site with over 12 million other web sites using it, so we did not expect it would cause a problem.  However after installing the “plug in” the web site crashed and was off line for 15 minutes.

Our site is hosted by www.ipage.com, and we asked them for help.  Within 10 minutes iPage had identified and fixed the problem.  It was actually not the fault of the new “plug in”, but the web server had run out of virtual memory, triggered by the additional memory demand of the graphic-intensive “plug in”.  Anyway, iPage have quadrupled the amount of virtual memory allocated to our web site.  So we are “virtually” back on line again now!

Help request – language translations

We ask people from the international community to help us with translations into your language. The automatic translations performed by our web site are not perfect!

If you have an Amazon, or a Facebook or Google account, please click the “a”, “f” or “g” login buttons and this will automatically create an account for you on this web site and will log you in with some editing privileges. Then choose your language from the drop down box, and you will be able to edit and correct any of the translations on any of the web site pages. Please also leave a comment on the web site telling us you have helped us in this way.